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Password

What should I do if I am unable to send my documents through email?
If you are having problems submitting documents then please contact us via [Live... more
What should I do if I have forgotten my password?
If you’ve forgotten your password, you can easily request a new one. Simply clic... more
What are the requirements for a password?
To set a new password for your PowerPlay account, please ensure it adheres to th... more
I can’t log in and the “Reset Password?” tool isn’t working - what can I do?
Please make sure to enter the email address as registered in your PowerPlay acco... more