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What is a churn/rollover requirement?

A rollover requirement is the number of times you need to 'play through' a bonus before you can withdraw it. This requirement is expressed as a multiple of the bonus amount awarded.

For example:

If you deposit $200 and receive a $200 matched bonus with a 35x rollover, you must stake $200 x 35 = $7,000 before you can 'release' your bonus winnings and withdraw them.

How It Works:

1. Bonus Balance: Once credited, your bonus will appear as a separate 'Bonus balance' next to your Cash balance.
2. Track Progress: You can see how much you have contributed towards the rollover requirement in the "My Account" section of the website.
3. Withdrawal: Once you meet the rollover requirement, your bonus balance will be transferred to your Cash balance, allowing you to withdraw it. Note that you cannot withdraw funds from your cash balance while a bonus is active.

Important:

Always refer to the individual "Terms and Conditions" of any bonus offer, as there may be stipulations on:

- The contribution percentage of certain games towards the rollover requirement.
- Limits on the amount of the bonus balance that can be transferred into your cash balance once the rollover requirement is met.

For further assistance or questions, please contact our customer support team.