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How do I Claim the Casino bonus?
- Visit My Account --> Rewards section to see any available bonuses - Click "... more
Where Can I Check My Casino Bonus Balance?
Your casino bonus balance is displayed separately from your Cash balance. To vi... more
How can I get a casino bonus?
To view our current Casino promotions please visit our Offers (https://www.power... more
Why Can't I Use My Regular Balance?
If you are unable to use your Cash balance, it is likely because you have active... more
Where do I see my casino bonus balance?
Your casino bonus balance will show separately next to your Cash balance. For mo... more
What Promotions Can I Use in the Live Casino?
All promotions are available for use in the Live Casino, but different games hav... more
Can I Block Casino Access While Keeping Sports Betting Available?
It is not possible to block access to the casino while keeping sports betting op... more
Where can I check my rollover winnings in casino?
You can see your current status here in the Casino Bonus (http://powerplay.com/c... more
What Are the Casino Games' Contribution Percentages to Bonus Wagering Requirements?
Different casino games contribute differently to the wagering requirements for b... more
Can I transfer my free bet to casino bonus balance?
No, free bets cannot be transferred to your casino bonus balance. -Casino bonus... more
Can I terminate/cancel my casino bonus?
Yes, you can cancel your casino bonus by following these steps: 1. Go to "My Ac... more
Why do I get pop up error when I play slots?
If you encounter a pop-up error while playing slots, try the following solutions... more