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How do I Claim the Casino bonus?
Casino Bonuses will automatically be added to a player's Casino Balance. Please... more
Where do I see my casino account?
To view your Casino game history, or status of your bonuses, please go to the Ca... more
How can I get a casino bonus?
To view our current Casino promotions please visit our Offers (https://www.power... more
I can't use my regular balance
In order to use your Cash balance, please make sure to finish your Casino bonus ... more
Where do I see my casino bonus balance?
Your casino bonus balance will show separately next to your Cash balance. For mo... more
Which promotion offers are available to play at the live casino?
You can use all promotions in the 'Live Casino' but there are different wagering... more
Is it possible to block my casino access and keep the sports section available?
We are not able to block you from the casino site and keep sports betting open. ... more
Where can I check my rollover winnings in casino?
You can see your current status here in the Casino Bonus (http://powerplay.com/c... more
What is the casino games contribution percentage to the wagering requirements of a bonus?
The list below shows the contribution percentage of different games to the wager... more
Can I transfer my free bet to casino bonus balance?
No. Our Casino bonuses can only be used in the Casino games, and our Sports Bonu... more
Can I terminate/cancel my casino bonus?
Yes, if you wish to cancel your bonus, please visit you Casino Account section a... more
Why do I get pop up error when I play slots?
There are a few things you might try to resolve an issue: - Refresh your c... more