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Credit Card

Why isn’t my credit card accepted?
There are several potential reasons for your card being rejected: 1. Canadian b... more
Why doesn’t my prepaid card work for deposits?
Deposits made with prepaid gift cards, including Mastercard Vanilla, are subject... more
How do I remove my credit card on file?
To remove a credit card on file, you’ll need to contact the customer support tea... more
How many saved cards can I have on file?
You can have up to five credit cards saved on file. If you need to manage your s... more
How to report a credit card charge
If you do not recognize the charge, please contact our customer service for furt... more
What is an credit Acquirer Reference Number (ARN)
This an unique number assigned to a transaction when it goes from the merchant's... more