There are different reasons Interac deposits may fail. Therefore, we have listed a few important items to consider.
- Please make sure that your email address is correct
- Please make sure that your email address is the same one used to make the Interac transaction
- Please make sure that your mobile number is valid
- Please make sure that your bank or Credit Union is available
- If you are not getting the email, please check your spam/ junk
- If you are using Gmail, emails may get embedded in previous emails.
- If you are still unable to deposit, please visit the Deposit Page to see alternative options. For further support please contact our Customer Support