In order to process the withdrawal, you will need to meet the minimum betting requirements outlined in our terms and conditions. 26.16 states that ‘for deposit bonuses, regardless of the outcome or if a player cancels it, the player must play through their initial deposit one time in Casino or Sports (minimum odds 2.0).’
These terms and conditions are in place in order for us to meet anti-money laundering regulations and to ensure that our promotional offers are used in a fair way.
Once you have played through your initial deposit, on any of our exciting casino games or sports betting markets, we will be happy to complete your withdrawal.
Please feel free to contact us should you require and further help or information.