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What should I do if I am unable to send my documents through email?

If you are having problems submitting documents then please contact us via Live chat or email at support@powerplay.com so we can assist you.

It would be helpful if you could have the following information:

  1. The brand and version of the web browser you are using.  
  2. What type of document you are trying to send (Photo ID, Utility Bill, etc.).
  3. Any error message appears (please include a screenshot where possible).