There are several reasons why an Interac deposit may not go through. Here are some important checks to ensure a successful transaction:
- Confirm that the email address provided is accurate and matches the one used for the Interac transaction.
- Verify that the mobile number entered is valid.
- Check that your bank or Credit Union supports Interac transactions.
- If you do not receive a confirmation email, please check your spam/junk folder.
- For Gmail users, ensure that the confirmation email is not nested within previous email threads.
If you continue to face issues with your deposit, please visit the Deposit Page for alternative payment options. For additional assistance, our Customer Support team is available to help you.